![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforGhost Management Group, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/24/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Date of transaction Feb,22,2023 Amount paid 165$Weedmaps claims to only have verified dispensaries that deliver safe/sealed products. I later found out that the dispensary that was approved by weedmaps is using another dispensarys adult retail licenses and it doesnt have any permission to. Theyre also delivering opened products with dirt built-up on them. The nature of dispute is still unsolved. Weedmaps has yet to respond to my complaint and the dispensary itself will not refund or exchange my product.Initial Complaint
11/03/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Weedmaps is an advertising platform for Cannabis businesses online. When we recently attempted to downgrade our account a few days before billing Weedmaps said they have a policy that account changes need to happen 5 days before billing. This is new to us as we have never heard of the 5 days before billing rule. When I told them my account manager whom I have tried to replace does not respond to emails they said they do not care and charged us $6,500. We said we would not pay and they are leaving our advertising up at a premium place and will not remove it no matter how much we ask. We could use some help as we are a small business of two owners and one employee.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.