ComplaintsforMD TOX Laboratory
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Complaint Details
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Initial Complaint
01/03/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We went to the lab for a blood test, and 3 days after the blood draw, they called us stated that they have made a misstake on our blood sample, and asked us back to redraw blood sample, and during the call, we also mentioned that we will find another place for the blood test, and ask for refund for the service. However they committed to make full refund of the cost. And after we went back for the blood redraw, they refused to give us the refund, and pretend that nothing has happened. the manager that we spoke to refused to take our phone call, and the employee of the site was on the phone with the manager for a very long time, take instructions to refuse further communication.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.