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Find a Location

Secure One Capital has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforSecure One Capital

    Mortgage Banker
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:
    Secure One Capital is not affiliated with or related to Capital One Financial Corporation. If consumers are interested in filing a Customer Review or a Complaint for Capital One, please refer to Capital One's BBB.org profile here: https://www.bbb.org/us/va/richmond/profile/credit-cards-and-plans/capital-one-financial-corporation-0603-21009223
    See all additional business information

    At-a-glance

    Customer Reviews

    3.83/5stars

    Average of 42 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/24/2014

    Years in Business: 28

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers a wide range of home loan programs direct to consumers. 

    Products & Services

    15 Year Fixed, 30 Year Fixed, Conventional Mortgages, FHA Loans, Reverse Mortgages, VA IRRRLs, VA Loans, VA Mortgages, 15 Year Fixed Mortgages, 30 Year Fixed Mortgages, FHA Mortgages

    Business Details

    Headquarters
    2600 Michelson Dr Ste 300, Irvine, CA 92612-6536
    Years in Business:
    28
    Business Started:
    12/18/1995
    Business Incorporated:
    12/18/1995
    Accredited Since:
    12/24/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    • Go to www.SecureOneCapital.com/licensing for up to date licensing information. 
    Type of Entity:
    Corporation
    Alternate Business Name
    • Secure One Capital Corp
    Related Businesses
    Business Management
    • Mr. Bill Robertson, Public Relations Specialist
    • Mr. James Pate, President/CEO
    • Mr. Ryan Marier, COO
    Contact Information

    Principal

    • Mr. James Pate, President/CEO
    • Mr. Ryan Marier, COO

    Customer Contact

    • Mr. Bill Robertson, Public Relations Specialist
    • Mr. James Pate, President/CEO
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Website Addresses

    Customer Complaints

    14 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/10/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I have never contacted or gotten a letter from this company. No matter how many times I block them, tell them to take me off their call list or push a number on their directory, they still keep calling me back with a new phone number. This is harassment! I want them to stop calling me!
    Read More

    Customer Reviews

    42 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Robby C

    1 star

    07/16/2024

    July 16, 2024, after several calls 14 days ago asking to be placed on their DNC list, they continue to contact me UNSOLICITATED. . Just because you buy contact information does not give you the right to continually harrass people into your sub-prime lending.

    Secure One Capital Response

    08/05/2024

    Dear *****:I am sorry for the late reply. When I checked our review page last week, I did not see your review. That happens some times with the BBB website. Because we are in the business of contacting people who may benefit from our products or services, we take it very seriously when someone asks us to stop calling. I am sure you can understand, it doesn't make good business sense to spend time and money contacting people who don't wish to be contacted. However, sometimes it takes a few days for a contact to be completely removed from the system. When it comes to why we called you ... It is our best interest to reach out to people who have expressed an interest in receiving more information. We have numerous landing pages from which we gather contact information. It is possible that you clicked a box on which we were given permission to contact you or perhaps you granted permission to share your information with a third-party partner's landing page.I know that I click boxes all the time wondering, "What on Earth did I just agree to?" All of that being said, I will be reaching out to you personally, via your email address, to ensure that you are added to our NEVER CONTACT LIST.Please take a moment and reply to my email and I will work with our IT department to ensure that you don't hear from us again. Sincerely, *************************** Customer Experience Manager

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

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