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Find a Location

Clarion Management Inc has 1 locations, listed below.

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    Business ProfileforClarion Management Inc

    Property Management
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    12 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/22/2021

    Years in Business: 4

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers rental properties throughout Southern California.

    Business Details

    Headquarters
    8965 Research Dr, Irvine, CA 92618
    BBB File Opened:
    10/21/2021
    Years in Business:
    4
    Business Started:
    5/26/2020
    Business Incorporated:
    5/20/2020
    Accredited Since:
    10/22/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Ms. Karla Seda, Marketing Coordinator
    • Mr. Daniel Hardy, CEO
    • Mr. Paul Pellizzon, CFO
    • Ms. Bridget Moody, President
    Contact Information

    Principal

    • Mr. Daniel Hardy, CEO
    • Mr. Paul Pellizzon, CFO

    Customer Contact

    • Ms. Karla Seda, Marketing Coordinator
    Additional Contact Information

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    15 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Audrey D

    1 star

    05/25/2024

    I expressed to the management company that ***** from **********************, was made aware of my service dogs being attacked and laughed at my face when I told her that I had a disability. To date, she has not made any attempt to resolve. She started to retaliate against me by increasing my rent, and gave me a "warning" about my dogs pet waste. I advised her of the over charges that are STILL on my account and she fails to return my calls/emails. She also did not give me an opportunity to renew my lease. This management company lacks empathy and ethics when it comes to their properties. I am now banned from entering the leasing office and have to do all communication own writing, despite ANYONE ever replying. ***** charged me a late fee last month when I sent her emails PRIOR letting her know that the my online portal wasn't working. I followed up everyday, and still no response. ***** offered lease renewals to EVERYONE in my building, except for me. She just only DRASTICALLY increased mine, and only mine. There is a lot of turn over here. The leasing office is ALWAYS closed. Petitions have been discussed within neighbors of these same complaints.

    Clarion Management Inc Response

    06/28/2024

    Hi ******,


    We hope this message finds you well. We are writing to address the recent concerns you brought to our attention and to clarify the situation regarding your lease renewal and subsequent interactions.

    On February 21, 2024, you visited the leasing office requesting a renewal offer. Our community manager ***** explained that renewal offers must be approved by the Regional Manager and assured you that she would request to have you included in the next round of renewal offers.

    You mentioned that you were hoping for a lower rate than your current rent, and ***** informed you that there would be an increase rather than a decrease.

    Regarding the late fee charged in April 2024, it was due to a reported lost or stolen card set up for autopay, which prevented the payment from processing. This issue was not related to any system error with the resident portal.

    We understand that this situation has been frustrating, and we are committed to resolving your concerns. If you have any further questions or require additional assistance, please do not hesitate to reach out to us via email or written communication.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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