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ComplaintsforMobilityware
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Complaint Details
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Initial Complaint
08/22/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
See Attachment.Initial Complaint
06/26/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I received emails stating I had a prize, namely a cash prize. Yet in the app I couldnt find anything extra special or different from everyday in the app so I reached out to the company by way of email and explained the situation and also sent screenshots of the emails I received to show what I was referring to. The first email back I received was a vague one to five words response stating essentially I dont know I guess not I dont see anything for your account I dont know. So I again emailed for further clarification to which I got an even more vague I dunno type response which also had a thanks glad I could help ending which was untrue seeing as the employee in reference was extremely not helpful. Seeking what I whatever cash prize I have won seeing as I was given and still have proof of such and I emailed directly about said prize and tried to come to a conclusion which apparently could not be. Thank you.
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.