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          Solar Tree, LLC. has 1 locations, listed below.

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            Business ProfileSolar Tree, LLC.

            Solar Energy Equipment Dealers
            BBB accredited business

            Contact Information

            2081 Business Center Dr Ste 225

            Irvine, CA 92612-1182

            Visit Website
            (800) 347-2487

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            Customer Reviews

            5/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA-

            Accredited Since: 8/29/2022

            Years in Business: 2

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This business offers Solar Tree provides solar energy products and installation services.

            Business Details

            Location of This Business
            2081 Business Center Dr Ste 225, Irvine, CA 92612-1182
            BBB File Opened:
            3/24/2022
            Years in Business:
            2
            Business Started:
            2/28/2022
            Accredited Since:
            8/29/2022
            Type of Entity:
            Sole Proprietorship
            Related Businesses
            Business Management
            • Mr. Bryan Lee, COO
            • Mr. Aaron Powell, Owner
            Contact Information

            Principal

            • Mr. Bryan Lee, COO

            Customer Contact

            • Mr. Bryan Lee, COO
            • Mr. Aaron Powell, Owner
            Additional Contact Information

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/16/2023

            Complaint Type:
            Order Issues
            Status:
            Answered
            In August of 2022, the sales person at Solar Tree offered a free EV charger if we decided to sign with him that week. On the same day, we agreed and started the process of contracting. The installation was completed in December of 2022. The system was finally turned on in August of 2023 (a whole other issue). The assumption is that it would have been part of our installation package, but not on our bill of sale, since we were not paying for it. During this time we have contacted the sales person multiple times to get the promised EV charger. There have been deaths in the family, hospital stays, illnesses, which appear to have been tactics to avoid the agreed-upon responsibility. Even when trying to reach by phone, the response is that they'll call back, and they never do.The agreement was that we purchase the system and Solar Tree will provide and install an EV charger. This feels like a classic bait and switch. It makes it worse when the company completely ignores their customer once the initial contract is signed.We want our EV charger - professionally installed (which could require new lines and outlets). The company made a promise and has failed to fulfil.
            Read More

            Customer Reviews

            6 Customer Reviews

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            Most Recent Customer Review

            Connie S.

            11/18/2022

            I spoke with 6 different companies before choosing Solar Tree. The price was definitely competitive but what really set them above other companies is that they answered questions honestly. All of the other companies gave me half answers which were technically correct but misleading, they were not telling me the full picture. I realized this after the first bid I received from a competitor and purposely asked each of them the same question to see if I'd get an honest answer, which Solar Tree provided. They are extremely knowledgeable and the process was incredibly smooth. My neighbors started the process with another company before I even signed, and their panels are still not installed and mine were finished last week.
            Read 5 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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