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Find a Location

US Storage Centers, Inc has 128 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • US Storage Centers, Inc

      2201 Dupont Dr Ste 700 Irvine, CA 92612-7521

    • US Storage Centers, Inc

      1460 N Main St Orange, CA 92867-3404

    • US Storage Centers, Inc

      2563 W Indian School Rd Phoenix, AZ 85017-4302

    • US Storage Centers, Inc

      14528 Edwards St Westminster, CA 92683-4900

    • US Storage Centers, Inc

      660 Newport Center Dr Ste 1450 Newport Beach, CA 92660-6452

    Business ProfileforUS Storage Centers, Inc

    Storage Units
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.13/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    49 complaints closed in last 3 years

    24 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This business offers storage unit services.

    Business Details

    This is a multi-location business.

    Find a Location

    US Storage Centers, Inc has 128 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • US Storage Centers, Inc

        2201 Dupont Dr Ste 700 Irvine, CA 92612-7521

      • US Storage Centers, Inc

        1460 N Main St Orange, CA 92867-3404

      • US Storage Centers, Inc

        2563 W Indian School Rd Phoenix, AZ 85017-4302

      • US Storage Centers, Inc

        14528 Edwards St Westminster, CA 92683-4900

      • US Storage Centers, Inc

        660 Newport Center Dr Ste 1450 Newport Beach, CA 92660-6452

      Headquarters
      2201 Dupont Dr Ste 700, Irvine, CA 92612-7521
      BBB File Opened:
      9/10/2013
      Years in Business:
      24
      Business Started:
      9/21/1999
      Business Incorporated:
      9/21/1999
      Type of Entity:
      Corporation
      Alternate Business Name
      • AA New Storage
      • AC Self Storage
      • Addmore Storage
      • Allspace Self Storage
      • Alta Vista Mini Storage
      • Budget Self Storage
      • Bullseye Storage
      • Butter Krust Self Storage
      • Corona Self Storage
      • Fort Self Storage
      • Manzanita Self Storage
      • Mini Price Self Storage
      • Morena Self Storage
      • Orangecrest Self Storage
      • Ready Storage
      • Safe Space Storage
      • Safenest Storage
      • Small Town Storage
      • South Coast Self Storage
      • Storage Now
      • Store More
      • The Storage Company
      • Tower Storage
      • Tyler Mall Mini Storage
      • US Storage Centers
      • US Storage Center
      Business Management
      • Mr. Tony Sargent, Member
      Contact Information

      Principal

      • Mr. Tony Sargent, Member

      Customer Contact

      • Mr. Tony Sargent, Member
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Renting a storage unit

      Customer Complaints

      49 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/26/2024

      Complaint Type:
      Order Issues
      Status:
      Unanswered
      On 05/31/2024 Notice of Storage Rental increase. On the document the storage gave me it states I'm paying $*****. But I am paying cash ***** and that does not state on the document. the rent increase is stated as: ***** to ****** per month. and if I am participating in protection plan/ insuranse it will be and with applicable tax ****** starting July 01, 2024. Under california law what is the rule on how much a storage unit increase can be added yearly?I want this company audited. (FORT self storage - *************************************** ***********, Ca ***** ************** **************************************** www.usstoragecenters.com Assistant property manager: *********************************

      Customer Reviews

      8 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ck K

      1 star

      07/03/2024

      I started a rental at this US Storage location in November. Within a couple months got a notice of an increase of $57/month. a 49% increase. I called and complained and they reduce the increase to $25 per month. Just rec'd another increase notice that the rate is going up $67/month, a 47% increase. Called again explaining that since November the new rate changes represent a 79% increase. I understand costs go up and increases are expected but what they are doing feels like a bait & switch once you decide to commit to them and absolutely ridiculous. Spoke to an onsite person today who said, they have no control over the prices and we typically see increases twice a year. She also said it's a month to month and I can leave. I asked to speak to a higher level person and she said she'd send my message to the District Manager ****. I just got a call back from another person that said per **** all they can do is drop the increase from $67 to $29.50. While I appreciate that I told her this doesn't feel right overall. I asked how long this new rate would be good for and she said the increases are computer generated and they don't know about them until clients get the email. She said an increase can come through anytime between 4-8 months. I said previous person said twice a year. Couldn't explain that other than to keep checking my email and if I get email with another price increase to call back to request a review again. I can't wait to get my junk out of there and not deal with them. It's a nice clean place but this feels unethical. They know for many, it's too much effort to move your stuff and fight it and just pay the increases. Would not recommend them based on their business practices.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

      BBB Reports On

      BBB reports on known marketplace practices.

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