Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Storage West - Irvine has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforStorage West - Irvine

    Storage

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers storage services.

    Business Details

    Location of This Business
    2892 Kelvin Ave, Irvine, CA 92606
    BBB File Opened:
    3/17/2018
    Years in Business:
    6
    Business Started:
    3/17/2018
    Type of Entity:
    Sole Proprietorship
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/27/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    The Storage Company informed me that the storage unit was broken into. They stopped communicating with me, they refused to send me pictures and they stopped billing me in March 2023. Suddenly, in August 2023; They sued me and sent me a bill. I was shocked. They dropped the lawsuit after I questioned them about the break-in and disregard and their attorney stated that they were just going to pick through my things, what they wanted. It was very sinister. The value of my storage unit is about $350,000.00 with 90 percent of brand new merchandise. I tried to make a police report but the police officer seemed involved. He refused to make the report and accused me of breaking into the unit by phone. Considering the thefts in *********** that were on the news about the stealing of merchandise; It seems as though my storage unit was a target. But whatever it is-it is intentional. The security camera points directly into my storage unit. ********* refused to provide me with footage. I think the police were involved in the robbery, not as officers but as people with the storage unit owners. I am not sure what is going on. But my blood paid for everything in that storage unit, literally. This robbery appears to have been staged.A few days before this happened I legally blocked an auction. This storage also contained, my identity, literary pending publishings and evidences and confidential documents to federal cases.Upon visiting my storage unit before leaving the country; I looked up and a police cruiser with two white male officers were just staring into my storage unit as I was in there. I do not know what they were doing inside of a storage facility cruising around, I did not hear anything; I looked up and they were just there with sinister smiles and staring at me and the contents of my unit in Feb 2022; They had been scoping out my storage unit since I moved in. ********* refused to complete a police report. I have not been to ********** in 2 years.

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.