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ComplaintsforImpetus Enterprise Inc
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/12/2022
- Complaint Type:
- Billing Issues
- Status:
- BBB unable to locate business
In 2016 I was scammed by this company who portrayed themselves as a loan forgiveness service. I was asked to submit documents regarding my taxes, pay stubs and loan information. In total they took $1055 from me by reoccurring monthly payments. Initially I was promised at the end of June 2018 that my loans would be forgiven and my payments would end. June came and I was still getting charged by them so I followed up and began to run into major complications with getting in contact with anyone, the previous phone numbers did not work and previous representatives I spoke with did not respond back to my emails. I grew very concerned and filed a complaint with BBB in late 2018. *********************, an "account manager" reached out to me to "help" get the issue resolved and funds bak into my account. 3 months of emailing and all I received was a list from ***** stating the payments I made and total amount, a refund consent form and no refund or follow up from *****. I contacted the company a few times through email and by phone after that and received no response. I would simply like my funds returned to my account as this could actually help me to repay my loans that I STILL have because they were NEVER forgiven as promised.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.