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Find a Location

Select Benefit Services has 1 locations, listed below.

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    Business ProfileforSelect Benefit Services

    Student Loan Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers student loan consolidation services. 

    Business Details

    Location of This Business
    17901 Von Karman Ave #600, Irvine, CA 92614
    BBB File Opened:
    5/11/2018
    Years in Business:
    7
    Business Started:
    5/25/2017
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Ms. Sam Brust, Member
    Contact Information

    Principal

    • Ms. Sam Brust, Member

    Customer Contact

    • Ms. Sam Brust, Member
    Additional Contact Information

    Email Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/21/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    In 2018, i was contacted by sbs to consolidate and lower my student loans. They had me fill out tons of paperwork for getting my student loans switched over to them from nelnet. They said everything would be taken care of and to ignore any other communications i was getting from nelnet from then on out. They have been charging my account each month $29.99. I have come to find out that not only does mohela have my student loans now, not sbs, but my loans have not been paid on in years and i have accrued interest from lack of payment. I would like reimbursed/refunded the money i spent as well as money to cover the interest that has accrued over the years. This is predatory and cruel to do to someone in debt. I always warn my mom of scams and predatory things like this and now i feel stupid and embarrassed that i was in fact falling for a scam over the last 5 years.

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Shawn F

    1 star

    07/07/2023

    We have been making payments of $29.99 a month since 2018 with the understanding this was being applied to student loans. Turns out nothing has been applied to student loans and that money, over $2200, is lost. This company needs to be prosecuted by the government.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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