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          TravelOn Wholesale Club has 1 locations, listed below.

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            Business ProfileTravelOn Wholesale Club

            Travel Services

            Contact Information

            Irvine, CA 92620-3743

            Visit Website
            Email this Business
            (877) 212-3224

            Customer Reviews

            4.83/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Overview

            This business offers travel services.

            Business Details

            Location of This Business
            Irvine, CA 92620-3743
            Email this Business
            BBB File Opened:
            6/3/2020
            Years in Business:
            6
            Business Started:
            7/17/2018
            Business Incorporated:
            3/19/2020
            Type of Entity:
            Corporation
            Alternate Business Name
            • Media Chimp LLC
            Business Management
            • Mr. Shane Hulse, Vice President
            • Mr. Dennis Thibault, Member
            • Mr. Neil Woodward
            Contact Information

            Principal

            • Mr. Dennis Thibault, Member

            Customer Contact

            • Mr. Shane Hulse, Vice President
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Need help planning a trip? How to find a good travel agent

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/25/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I (*********************) and *********************** (my wife) attended an online presentation on September 3, 2022. The co-owner offered membership to Travelon Wholesale Club and informed us that we would receive the login details and food credit voucher (worth 400 USD) by e-mail within a week if we joined the membership. As I could not access the website member's page with login at that time, he agreed to provide me with a full refund and cancellation if I was not satisfied with the service within three days of receiving login details (which I received on September 8, 2022). I have attached your e-mail confirming the above fact in the attachments.I spent some time searching and comparing the pricing on the Travelon wholesale club website and other websites, and I am not satisfied with the discounts. So, I would like to request a full refund of my credit card payment towards (Travelon Wholesale club - USD ****), and also request a cancellation of the service as we agreed. I have attached a purchase agreement for him to look over. In addition, I have also included a comparison of a resort cost from Travelon wholesale club and the ************ website. "I want to receive a full refund on the same credit card I used for this purchase. If you need any more information, please do not hesitate to contact me. I want to receive the credit card payment as early as possible to avoid any credit card interest charges on my account."He responded that the refund had been approved and I could see the credit back in my account in 3-5 days which never happened. I approached him because I was scared, and I told him that you did not deliver what you promised, and I would take further steps; he told me that his legal team would contact me. I am scared, and I initiated a credit card dispute (in the process) on the 6th business day after not seeing the credit in my account. I am requesting my paid money back as they promised me. All documents are attached.
            Read More
            Read 4 More Complaints

            Customer Reviews

            6 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Deanna S

            08/01/2022

            On Sunday we attended a zoom thing, because I really just wanted to see how much the cruise we already booked would cost at wholesale. I really thought I got a great deal direct from the cruise line, so I thought it may be a waste of time. When I saw the price Travelon had it for, I felt a little ripped off. So we joined that night, and cancelled our cruise the next day. After a few days of haggling with the cruise line for a refund, instead of a credit towards another cruise, they finally obliged and gave us a full refund. We immediately turned around and rebooked our family cruise (three cabins) through our membership. At the end of the day we saved enough to pay for the membership, and then some. It works, it really works.
            Read 5 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

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