ComplaintsforIrvine Urgent Care
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Complaint Details
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Initial Complaint
11/19/2022
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
Date of Transaction - 09-20-2022 - ******************* Provider submitted claim to Aetna E7JMSQ86Q, In ******** ************** for STRESS TTE performed 9/9/2021 - Remarks V86 - Service was not precertified and the provider may not bill you for this service. The provider may bill you if agreed upon prior to the performance of the service. - Total amount owed: $0.00 - Disputed with **** of America on Credit Card Transaction - Dispute overturned unknown reason, requesting refund.Business response
11/19/2022
I called 11/19/2022 @4:36 pm , No answer. I left a message requesting a call back.Customer response
11/23/2022
Better Business Bureau:
I have reached out to the business and the refund was issued via a check. I am fully satisfied with the response.Regards,
*********************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.