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          Smith+Noble Home Inc has 1 locations, listed below.

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            Business ProfileSmith+Noble Home Inc

            Window Coverings
            BBB accredited business

            Contact Information

            167 Technology Dr

            Irvine, CA 92618-2402

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            Email this Business
            (800) 248-8888

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            Customer Reviews

            1.33/5

            Average of 12 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            16 complaints closed in last 3 years

            5 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 4/14/2023

            Years in Business: 26

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This business offers custom window treatments. 

            Business Details

            Location of This Business
            167 Technology Dr, Irvine, CA 92618-2402
            Email this Business
            BBB File Opened:
            3/14/2023
            Years in Business:
            26
            Business Started:
            4/22/1998
            Business Incorporated:
            5/14/2012
            Accredited Since:
            4/14/2023
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Ms. Telitha Holewski, CEO
            • Ms. Michelle Bernhard, RME
            Contact Information

            Principal

            • Ms. Telitha Holewski, CEO
            • Ms. Michelle Bernhard, RME

            Customer Contact

            • Ms. Telitha Holewski, CEO
            Additional Contact Information

            Email Addresses

            Website Addresses

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            Customer Complaints

            16 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/19/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            ************* agent refused to honor warranty on defective materials on Lux Linen Honeycomb shades purchased in June 2020. Contacted ************* via website (6/14/24 - no response) and 6/19/24 via ************. Agent was very quick to indicate that not covered. However, S&N warrenty spefiically states, "This Warranty covers any defect in materials, workmanship..." Two of the shades developed stains on bottom which appaer to be mildew. The shades are installed in non-damp, dry location (dining room) are fully extended, and vacuumed multiple times of the year. The material is defective as some componet, texture or other make up of the material is inducing meldew staining. No advise or solution was offered by S&N on how to address the issue. Just "It's not covered".
            Read More
            Read 15 More Complaints

            Customer Reviews

            12 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Tony D

            01/11/2024

            Purchased cordless cellular shades with a "Lifetime ************** of the shades will not retract. The strings are not broken, it is a problem with the clutching. They won't honor the warranty and told me to call a handyman for repairs.
            Read 11 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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