ComplaintsforGhost Writers Galaxy
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Complaint Details
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Initial Complaint
07/11/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I hired this company (Master Ghost Writing) to publish my first book last year. I paid $3,000.00 which is the top tier including the audio book but then they asked me to pay extra $7,500.00 if I want my audio book to be released. I refused and told them to publish only hard cover (I just want my first book to be released). They never contacted me again until January this year. A new rep contacted me, his name is ***************** ( and apparently Master Ghost Writing became Ghost Writers Galaxy). At the beginning he was so nice and try to resolved my problem. He also told me that I don't have to pay $7,500.00 anymore because they were having a discounted price for $1,000.00 only, they will released my audio book. Stupid me, I paid him! Today, it is July 11' 2022, they still haven't finished anything! Not even my audio book! *** told me that they are having a problem with their finance department so they need extra $1,000.00 in order to released my audio book or wait for 120 days for them to refund me. It's been more than ********************************************* anything. He asked me to contact my bank for help, so I contacted my bank but my bank told me that the transaction is beyond/over the disputed period, so they couldn't help me. I messaged *** again and asked him to resolved this, at this point I am already aggravated. He didn't responded directly, so I emailed him again, and told him if he doesn't find the solution asap, I will take this matter to legal attention. Then he responded to me very rude and still doesn't come up with any solutions. I emailed him back to asked him again to refund all my money, because I don't want to work with them anymore and he replied that he doesn't care and will refund me the money once their finance department resolve their problem (without telling me the timing, etc). At this point, I just want my $4,000.00 back so I can take my business somewhere else. I trusted them and I think they have scammed me.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.