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Complaint Details
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Initial Complaint
04/28/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
This business needs to be investigated. The doctor is operating with a revoked license. They have employees with drug problems living in residential houses. Employees do not have proper background checks. There are illegal immigrants working there. The place is not up to health code. They stole belongings if mine and said they were lost.Business response
05/09/2022
All allegations are unequivocally denied. ALL doctors, counselors, staff and the program itself (hereinafter collectively referred to as the "Program Parties") hold the applicable valid license, certifications and accreditations (hereinafter collectively referred to as "Credentials") to operate the program as required by applicable state and federal law. To earn and maintain such credentials, the Program Parties are vetted and inspected annually (and some even quarterly).
The timing of this complaint tells leads us to believe it is a retaliation against the Program's refusal to provide a letter stating exactly what ************ wanted. We are sorry ************ has resorted to such tactics, and advise ************ be careful not to incur liability through slander or libel. The Program wishes ************ well.
Customer response
05/09/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
***************************
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Contact Information
13967 Campo Rd Ste 202A
Jamul, CA 91935-3232
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.