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My Gym USA has 1 locations, listed below.

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    Customer ReviewsforMy Gym USA

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    18 Customer Reviews

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    • Review from Nathan F

      1 star

      06/20/2024

      Intentionally misleading. Buyer beware. This is a scam. They advertise a set and only ship 1 item.
    • Review from Gretchen M

      1 star

      02/17/2024

      DO NOT SUPPORT THIS BUSINESS. SCAM ALERT. FALSE ADVERTISING.This company is terrible. They don't have a ****** profile because they would have just terrible reviews. We ordered a "Set" of dumbbells, the picture showed 2 dumbbells, the price was appropriate for 2 dumbbells... and we only got 1 dumbbell. We thought it was just a mistake and that the company would rectify it by shipping another dumbbell... NOPE! Instead they indicated to the tiny fine print that says its only 1 dumbbell despite the overwhelming marketing of 2 dumbbells on the product description and images. This is just straight up deceptive. So I disputed it with my credit card (*****) and I lost! These guys are professional con artists. They know just how to word things to where they deceive the buyer, yet they win the disputes. You have to read every word to really not get screwed. DO NOT SUPPORT THIS BUSINESS.
    • Review from Nikki O

      1 star

      02/13/2024

      This company is an absolute scam! I placed an order in December of 2023 for 2 dumbbells and a pilates band. I never got a receipt (I still haven't and I've asked 7 times now) and I am on my 15th email chain reply with them with no resolution.It took them over a month to ship ONE dumbbell and another month to ship the pilates band after I had to ****** them several times for an update. Still no word on the second dumbbell I ordered. I spent $300 and have received 1 out of the 3 items I ordered. Still no receipt, no apology, they cannot seem to comprehend simple English when I email them. So I am now on my 15th email to them, waiting for some sort of resolution. DO NOT BUY FROM THEM!
    • Review from Joe S

      1 star

      01/06/2024

      False advertising and a fraud! DO NOT DO BUSINESS WITH THIS COMPANY!Luckily I paid through Paypal, and have put in a claim with some teeth.Hopefully, I will see some results. These boneheads have been ripping people off for several years and are still in operation. Someone needs to get a hold of their web service provider and alert them that its a fraudulant website. Good luck!
    • Review from Lucy H

      1 star

      08/31/2023

      Horrible customer service. Left several emails. Called the # and left a voicemail. # did not have a voice greeting. Dumbells is plural meaning it should be more than 1 dumbell provided. No communication whatsoever. Actually the only time they reached out via email was when they requested me to withdraw my credit dispute! Gotta be kidding me. On top of that, the advertisement for the product is very misleading. Do not fall for this scam.
    • Review from Matthew N

      1 star

      07/10/2023

      Wish there was negative stars. In the same boat as many others. Ordered a dumbbell set about a month ago, expedited shipping. Has not been shipped. I've attempted to call, leave messages, email no response. I'm very reluctant to shop online after this experience. Will definitely do my research on the future.
    • Review from Brittany W

      1 star

      07/06/2023

      Scam!!! It’s been months and I never received my order. Currently dealing with a dispute on my credit card to try to get some sort of refund since the company hasn’t responded to any emails.
    • Review from EVAN B

      1 star

      03/18/2023

      False and deceptive advertising. Ordered a dumbbell set and received only one. Zero customer service.
    • Review from David B

      1 star

      02/25/2023

      Pretty much have the same problem everyone else is having. I ordered a "set" of dumbells and it had 2 on the picture and it only contains 1 didn't know that till after I purchased it it took them 10 days just to send me an email with a tracking number for the shipment even though I've sent them several emails asking them to cancel my order and have gotten the same automated email everyone else gets. I would never recommend this company to anybody idk how they are even still in business. Already talked to my credit card company and filed a dispute on the charges this company is a scam. Should have went with the cheaper knock offs instead of these.
    • Review from Mark M

      2 stars

      01/29/2023

      Site is not a scam but some of the worst customer service EVER! Ordered a dumbbell set on Dec 14th. Site said guaranteed to arrive before Christmas, will send email with tracking when shipped. Over the next week, I sent several emails requesting a tracking number as I was concerned my Christmas gift wouldn’t arrive in time. I received ONE email (auto response saying someone would be contacting me) Never heard back even after several emails and the dumbbell set arrive 10 days after Christmas. I contacted them telling them I wanted a refund since I had already bought another gift. Crickets… the dumbbell set was as advertised but I would NEVER order from this company.

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