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Find a Location

The REMM Group has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforThe REMM Group

    Real Estate
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    The company offers real estate management services to developers and property owners throughout Southern California. The REMM Group has managed over 50 million square feet of real estate; including shopping centers, industrial parks, office buildings, and multifamily communities.

    Business Details

    Headquarters
    207 W 20th St, King, CA 92706-2723
    BBB File Opened:
    2/18/2015
    Years in Business:
    45
    Business Started:
    9/7/1978
    Business Incorporated:
    9/7/1978
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    175
    Business Management
    • Mr. Shawn Conerty, CFO
    • Ms. Christine Dales, COO
    • Mr. Windell Mollenido, Marketing Director
    • Ms. Sara D'Elia, CEO/Owner
    Contact Information

    Customer Contact

    • Mr. Windell Mollenido, Marketing Director
    • Ms. Sara D'Elia, CEO/Owner

    Industry Tip

    BBB Tip: How to choose a real estate agent

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/06/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Hello,my name is ***********************, ******************************************************. I rented an apartment in *********, **********, for a year and a half. All of my payments were on time. I informed them that I no longer needed the apartment 2 months ahead of time, and they said you would get your $500 deposit because you owe us nothing. They sent someone called ******* to check the apartment. ******* said the status of the apartment is good. We don't need to fix anything. Another man came 2 days and checked it out and thanked me for taking good care of the apartment. All of the sudden they started sending me bills that I owe them $114 for cleaning the apartment and the $500 deposit is gone for what they claimed were utility bills, even though we used to pay those with the monthly rent. The apartment number is F206. I wanted to reach out to you and help me settle this dispute with them. I wanted my $500 deposit back since they had no right to tell me I was expected to get it them take it and an additional $114. Please let me know what I information I can provide. Thanks
    Read More

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jesse G

    1 star

    05/01/2024

    This group hires individuals who have no customer service etiquette. The complex manager at the ************************* complex in ******** makes every situation an argument. I gave my 30 day notice which the final day lands on a Saturday. The manager refused to fulfill the final inspection on that date. I was given two options, either turn in the apartment early or on the following Monday. But if I turned it in on the Monday she was going to charge me for all of the days after the 30 day ***** And this negative experience is the only the most recent. And right off the bat, when speaking to her in person, she made the conversation very confrontational. The Remm group doesnt help either. They make it impossible to get any assistance above the property manager. If you ever consider moving into a complex ran by the Remm group, be cautious for the fact that they try to charge the tenants for absolutely everything they can, and they try to approve the least amount to help the tenants as possible.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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