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ComplaintsforHighlifeganja.com
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Complaint Details
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Initial Complaint
04/07/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I ordered a product but after ordering I followed all instructions of sending the admin a copy of the completed transaction on the 1st of April and after several days and attempts I get an email stating I needed to step up my order. Nowhere on the site does it state a minimum order and I was charged shipping of 10 but they decided after receiving my money that there is a minimum of 100 to ship. I've searched again and there is NO minimum order. So I asked for my money back and there is a satisfactory guarantee on site however I was told today after finally getting a response that the team will meet talk and decide if I get my money back. I'm very dissatisfied because I never got my product or even an email until I chatted with them online and then the step up. I've tried again to contact them and now there's no response email or chat. They are frauds.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.