Customer ReviewsforSanta Barbara Tax Products Group

RE: Negligent/Fraudulent 2023 Tax Refund Activity I am filing a complaint against SBTPG LLC TPG Products due to the nature in which this company has handled and misrepresented themselves in refunding me a lesser amount from my 2023 tax refund. The *** reported a specific amount to be directly deposited into my account. The actual amount deposited into my account was less from ************************ LLC TPG Products according to my bank. I have sent numerous communications through my Tax Preparer, RDF Services and More LLC, who is acting as liaison to help resolve this issue. My tax preparer was paid upfront for services and has been working with SBTPG LLC TPG to make this right. I have patiently waited for a reasonable amount of time that would have allowed SBTPG LLC TPG Products to rectify this matter. There has been a breakdown in timely communication regarding the missing monies, false information, fraudulent information, and a blatant disregard for ethical business practices in this matter. If my tax preparer service or I do not hear a resolution regarding the missing monies by the end of day today, Friday, July 19, 2024, I will be forced to continue to escalate this impediment to the BBB, *** ***************** following social media outlets, then finally the court system.

Was told that by SBTPG that they had sent back my tax refund to the *** on 02/14/2024 and as of today,07/16/2024, the *** does NOT have it back. *** representative had mentioned that it is still showing sitting in their account! They operate under *************** Also took fees out for processing and this is what they do to their customers! Very unethical!

If I could give them -10 stars, I would. *** has no record of this company sending my refund back to them, refused to produce documentation of an actual transfer back to the *** and gave me a number to give to the *** that they could care less about. So now Im out thousands of dollars!

I filed my taxes in January through Turbotax. I haven't received my money. SBTPG said they sent it back to the *** and the *** is saying they never sent it to them. I'm very stressed over this. It's a lot of money they took from me.

Terrible company that is siphoning finds from hard workong people. Total scam.

These are some real scumbags, I filed my taxes in January and today is 5-8-24 and I still haven't received my return, even though I paid for this ******** service through TurboTax. They saying that they sent my return back to the *** but the *** is saying they don't have a thing. The scumbag customer rep #**** was a total a****** and frankly shouldn't work anywhere in the ** with his attitude. I'll never use TurboTax again simply to avoid these jerks at Santa Barbara Tax Products Group!

Total scam. I used Turbo Tax and had no knowledge of our refund processing through this company. We filed in January but have not received our refund. I have confirmed that IRS sent the money to them. Let's all file BBB complaints against them and Turbo Tax, and if there is a class action lawsuit, please post on here.

They charged $344.58 for a hidden fee on turbo tax. Turbo tax doesnt have TPG anywhere on their app and its not listed on a search. It was a scam fee with hidden charges. I smell a class action suit.

Stole from my federal tax return with no disclosure ahead of time. Taxation without representation goes against the US constitution, this is theft plain and simple. Traitors under the label of a bank.

The partnership with Turbo Tax is extremely misleading. Fees are not clearly disclosed. Very deceptive practices.