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Find a Location

Massage Envy - La Jolla has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMassage Envy - La Jolla

    Massage Therapist

    Current Alerts For This Business

    Licensing:
    BBB confirmed that Massage Envy - La Jolla had not obtained a necessary license from Board of Barbering and Cosmetology. BBB encourages you to contact the following agency or agencies to confirm this information: - http://barbercosmo.ca.gov - 1-800-952-5210

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company is a therapeutic massage clinic.

    Business Details

    Location of This Business
    7650 Girard Ave #200, La Jolla, CA 92037
    BBB File Opened:
    3/28/2008
    Years in Business:
    16
    Business Started:
    12/1/2007
    Business Management
    • Mr. Timothy j Riley, President
    • Ms. Pamela Riley, Secretary
    • Mr. Willis Muncey, Vice President
    Contact Information

    Principal

    • Mr. Timothy j Riley, President

    Customer Contact

    • Mr. Timothy j Riley, President
    Additional Contact Information

    Fax Numbers

    • (858) 551-0872
      Primary Fax

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tara K

    1 star

    09/12/2023

    I went and felt pushed into getting a membership. They had locations in all the places I travel and I thought it would be a good treat for myself. I heard people saying, "did you get her?!" Which didn't feel great. While explaining the benefits, they never said I couldn't cancel! And then went to ******** where there were no appointments for 3 months out and then I went to ********* where again there were no appointments for 3 months out. Given that it made it clear that I was not going to be able to travel and give massages, I decided there was no way I could keep my membership and make it work. At that point I reached out to La Jolla massage envy four times. Each time they told me that I would have to come in to cancel my membership. If I could do it at all. Explain that I was across the country and wouldn't be back to La Jolla for anytime the foreseeable future. And that I needed it canceled before that. I was told each time the manager would call back. It is now been over a month that I've been attempting to cancel my membership and nobody has gotten back to me. Not once. So organization feels incredibly shady. It does not feel like they're looking out for the people that they're serving, but for money. Extremely disappointed!! The time of my writing this I have still not been able to get them to cancel my membership. PLEASE BE VERY WARY OF SIGNING UP FOR THIS SERVICE!!

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