Business ProfileforLofta

No offense to the people who left a 1-star rating, but had they done some prior research they could have avoided their issues.-You need to vet your own insurance to see if they will accept Lofta's prescription and cover the prescribed device(s) and also see if your insurance requires a "rent to own" period. This is not Lofta's responsibility. I've never even known a doctor's ****** to check such things; it has always been the patient's responsibility to contact insurance and see what is covered or not.-Lofta's own FAQs state that they only offer in-store credit for opened returns. As inconvenient as this may seem, it is actually pretty generous considering a lot of places do not accept returns on used medical equipment whatsoever.As for my own personal experience, the process was amazing. I was able to find a discount code and received the in-home test for about $150. It was free expedited shipping, so within a week I was able to receive the test, take the test and send off for the results. My results were processed within a day or so, and I spoke with a representative about my results the following day. In total, the entire process was less than 2 weeks.In all fairness, you can interpret your results yourself. The person you speak to on the phone about your results is not a doctor. They will help you understand things and pick out your equipment, but this is all stuff you can do yourself. Just make an effort to self-educate and do some homework; I had my cart put together before I even spoke with my representative, and they went ahead and applied a 20% discount to my cart with free 2-day shipping. Yes they recommend things like counseling services, etc for an additional charge but I did not once feel pressured into purchasing such things.Overall, it was a fantastic experience and I wish I had done it months if not years ago.