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Find a Location

Lola Soap has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Lola Soap

      7855 Girard Ave La Jolla, CA 92037-4231

    Business ProfileforLola Soap

    Soap

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

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    Business Details

    Location of This Business
    7855 Girard Ave, La Jolla, CA 92037-4231
    BBB File Opened:
    7/16/2021
    Years in Business:
    3
    Business Started:
    7/16/2021
    Type of Entity:
    Sole Proprietorship

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/27/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Lola Soap Purchased November 20, first attempted return November 21. I was dragged in and peer pressured by 4 sales people while I had my two young daughters with me. I told them no several times and they basically trapped me in the seating chair and stood so close to me I couldnt get out. They drug my daughters into the transaction by asking their opinions and giving them free gifts. He opened the product and touched it and is using the excuse of Covid 19 no refunds if product is opened. I did not even touch the product, the salesman *** did. High pressure sales tactics on a single mom. They took me for so much money. There is not ONE return/refund policy found in the kiosk. The only place is says no returns is the receipt, at which point its too late because you've already paid! All 4 of them who entrapped me never once mentioned it was final sale. The manager said she doesn't care about ******** Retail Law because she is using Covid-19 laws. They pressured me and entrapped me and what's even worse is he is the one who touched the product, not me! They made me feel bad saying someone was driving ****************************************** Please I do not want the product I want my money back. I still have not touched the products they are exactly as they came the first day. The name under the bill on my credit card is ********. They tricked me into buying something they knew I wouldn't want, that is why they will not let me return something I desperately do not want. I am unsatisfied and unhappy with my purchase and would like a return. High pressure sales tactics and entrapment on single mothers. They prey on us. I don't have any money, my childrens father passed away and it's only me and my kids. They saw me and took full advantage of me, taking my children's money. I told them several times I don't want it and they wouldn't take no. They trapped me.

    Customer Reviews

    0 Customer Reviews

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