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ComplaintsforGolden State Auto Sales
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Complaint Details
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Initial Complaint
08/15/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
March 22nd 2022 I purchased a used 2013 Dodge Challenger from a guy by the name of Art who is the owner of the Dealership. I put a down payment of $4,500 and was financed in house with a monthly car note of agreed amount of $350 due to me having no Driver License On April 9th Easter Sunday (2 1/2 wks after purchase) while driving to Church with my children the car overheated and I had to get it towed and mechanic said the radiator cracked. After contacting Art on April 10th he said to bring it in and he will take a look at it. He kept the car for 2 weeks and gave me a loaner car. I went and got the challenger back. Art claimed he spent $3500 repaing the engine saying it's like brand new.. Within a matter of a week or so the engine began making a loud knocking noise, it was showing signs of transmission going out and the check engine light was on. The car oil well was dry so I had oil changed and after the car would not start and I had to have it towed.. Once again he kept the car to repair and at this point I told him I don't want this car it has too many problems and I need a reliable car to get back and forth to workk and get my boys to school. He said it's not that simple.i told him he sold me a lemon and he claimed all. His cars are in good running condition. He gave me a loaner car again and when I went back to get my car it would not start and I left. Today my dad called saying that Art is threatening to call police and file charges because I haven't paid my car note and haven't brought loaner back. My challenger is not at the dealership and I told him I'm not paying for a car that I don't have. The challenger also got impounded because he gave dealer logo plates instead of temporary tags like all cars get when purchased. According to DMV and San ************ the car has not been registered in over 2 years.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.