ComplaintsforSir G All
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Complaint Details
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Initial Complaint
07/06/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Date of Transaction: September/October 2021 Amount Paid for Material and Labor for the floor installation: $1700 Sir G All Corp committed to high quality workmanship/installation of laminate flooring throughout the kitchen, dining room, and laundry room. The floor that was installed during the renovation of the kitchen and laundry room is lifting up throughout the three center flooring panel rows from the back door to the living room. The edges of each panel are detaching and appear to be folding (damaged). Please refer to pictures of several panels that are now damaged due to the buckling of the floor. I consulted with my friend who is a general contractor, and he mentioned this issue is developing because when the floor panels were installed no expansion space was provided which is now causing the panels to buckle. I have attempted to resolve this issue directly with the general contractor in good faith, but the contractor is refusing to take the necessary steps to repair the faulty installation of the floor. Please refer to my email thread with the general contractor and supporting pictures to highlight the poor workmanship/installation. Thank you for your time and effort.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.