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ComplaintsforStretch Investments
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Complaint Details
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Initial Complaint
01/22/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Hi this is *********************** I requested to buy a 26 ft box truck with lift gate in a automatic from Ryder I paid my down payment of ****** the truck was located in Washington I paid 5900 to have it shipped halfway to me then i paid 1200 to fly to pick it up and drive it home but when I get there to the location it was a manual transmission instead of automatic I called them to let ************************ my sales agent and ********************************* ********************************** my fiance company know they said they could swap out the truck but won't accommodate for the money I paid for the shipping of $5900 or the money for my flight 1200 not even my rent car of *************************************************************************** I still have to pay for my first month payment on the wrong truck and ***** asking me to put down 2000 more on another truck this is not how you treat customers nor do business I was asking for some type of compromise of reambustment for the shipping I paid 5900 and for the flights I paid ********************************************************************************************************* even two months I left the truck I'm the customer out of over 7300 dollars plus they still have my down payment of ****** and I still dont have a truck yet please call me as soon as possible please I need this matter resolved and needs to be compensated and reambustment for Ryder fault Im trying to buying this truck for my business I would never treat a customer like this ever please call me at ************
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.