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Business ProfileforDirect Account Management
Additional business information
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On February 10, 2023, Direct Account Management entered into an Assurance of Discontinuance with the Minnesota Attorney General's Office. The Assurance settles allegations that the business marketed, sold, and provided goods or services related to the repayment of student loans, offered to provide advice, or offered to act or acted as an intermediary between consumers and the U.S. Department of Education or its federal student loan servicers in order to reduce or eliminate student loan debt, without first becoming registered with Minnesota’s Department of Commerce, performed and imposed charges or received payment for debt settlement services without first executing written debt settlement services agreements without first performing all of the services it agreed to perform, misrepresented its services or created the likelihood of consumer confusion or misunderstanding regarding its services. The business is ordered to pay $20,063.12 in administrative penalties and shall pay a civil penalty of $10,000.00. The Assurance was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law.
This action is final.
At-a-glance
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Overview
Business Details
- Location of This Business
- 25231 Paseo de Alicia, Laguna Hills, CA 92653-4645
- BBB File Opened:
- 7/3/2019
- Years in Business:
- 4
- Business Started:
- 9/1/2019
- Type of Entity:
- Sole Proprietorship
- Business Management
- Mr. Joseph Boylan, Owner
- Contact Information
Customer Contact
- Mr. Joseph Boylan, Owner
- Additional Contact Information
Email Addresses
- Sales
- Technical Support
Customer Complaints
4 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
07/06/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
Customer Reviews
3 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Brittney E
03/10/2023
Direct Account Management Response
03/13/2023
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