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    ComplaintsforFastLoanDirect

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    Complaint Details

    Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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    Complaint Status
    Complaint Type
    • Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      Fast loan direct kept sending me emails for a loan for about a couple of weeks now and 8/12/24 I gave in because I was applying for loans at different sites such as lending tree and one main financial so I guess they were sold my information from either one of the two companies I really dont fast loan direct are legit I put all my information in there system and now I cant stop getting calls from debit consolidations they calm my phone all day nonstop
    • Complaint Type:
      Order Issues
      Status:
      Unanswered
      see Attached document
    • Complaint Type:
      Product Issues
      Status:
      Unanswered
      My name is ********************* and I pay this company$1000dollars in full to take out a loan to help my blind mother77yrs old to help with her rent before she. Gets kicked out of her apartment and I told fast loan direct and they promised to help but did not. Like they promised this is fraud and they promised to refund my money and did not
    • Complaint Type:
      Customer Service Issues
      Status:
      Unanswered
      I have sent a total of$6050 to **** Loans Direct for a loan totaling only $5000. They kept adding fees and various charges for the last month. Well, I canceled the loan in an appropriate amount of time within their 14 day cancellation period. I paid their fees for canceling, and an additional $200 for another total of $500. They are refusing to send me my money the $6050 because they say there's now another $400 fee to transfer my money. I have spoken to the general manager,'and his supervisor, and asked them both to find another way to send my money for free or take the fee out of the money I already have there. Just deduct it and send me the rest. I'm being victimized, and taken advantage of by their predatory lending practices. I just want my money back, and it to be over with

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