Complaintsfor$99 PC Repair Center
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Complaint Details
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Initial Complaint
06/25/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The complaint is about $99 repair on railroad Canyon location. Horrible customer service, wont update you but charge you up front for repair they didnt diagnose first which I dont understand. No updates they still have my son switch now, been there since Jun 8th 2024 and still there now. I was told repair will take 3 days? I called numerous times and was told I will be updated and that doesnt happen! I encourage you not to go to this shop, customer service is horrible. Attached is the text message, from their poor service. All I wanted was better service!Cost upfront for switch repair was $159, and I got no update, follow up, especially since its past the 3 days I was originallInitial Complaint
08/15/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
8/11/22 took my gaming system in to fix and it came back worse and not working. All it needed was hardware on outside and a fan other than that it was working and playing games because i tested it before it went in. And now it wont read the disc or play any games and a code comes on my system thats telling me my mother board is broke and blueray cant read the disc!!! they took the good parts off my machine and gave me back a broken internal mother board!!!!
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.