ComplaintsforElsinore Smiles
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Complaint Details
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Initial Complaint
02/01/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I went to Elsinore smiles 1/27/22 for a procedure on tooth 30 which ended with a temporary crown. I was told the doctor would not put the impression in for the permanent crown until he see how my teeth react I still payed for the permanent crown. I was in such bad pain after the procedure that every teeth in my mouth had horrible pains and I had a rash and blisters on the gum of the teeth the procedure was done on.So I called Elsinore smiles I was told by Elsinore smiles that the pain was normal. I told Elsinore smiles I was not comfortable with getting anymore services with them and to cancel the crown payment and I would like a refund . Elsinore smiles told me that was impossible .My teeth was in such pain I had to get a second opinion. I Continued contact with Elsinore smiles trying to get a refund , the Dentist told me to come back in and he would fix the problem and I said no, I’m not comfortable with any services either Elsinore Smiles. I was told I could Not have a refund.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.