ComplaintsforAlberto's Mexican Food
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Complaint Details
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Initial Complaint
03/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The business messed my order up once then I brought it back n they messed up again I requested just steak,shrimp n cheese nothing else I was very very specific. First time I received fries then this time fries n chips with steak , shrimp n beans n I'm allergic to beans, I spoke to **** at 10:52 p.m. on 3/9/23 and he was rude n refuses to fix my order or refund me my money. Here is a picture. **** was very argumentative and rude refusing to divulge the managers name only telling me to come in the am. For my inconvenience I want my food made correctly and my refund. Notice it's fries in my supposed to be nachos n beans which to reiterate I'm allergic to!!!!
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.