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            Business ProfileBeyond Polish

            Cosmetics Sales

            Contact Information

            23201 Dune Mear Rd

            Lake Forest, CA 92630

            Visit Website

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            This company offers online cosmetics sales.

            Business Details

            Location of This Business
            23201 Dune Mear Rd, Lake Forest, CA 92630
            BBB File Opened:
            8/9/2017
            Years in Business:
            11
            Business Started:
            2/27/2013
            Type of Entity:
            Sole Proprietorship
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/02/2021

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            On November 28th I placed an order for my daughter for her Christmas present. The next day she told me she had already gotten it. I contacted Beyond Polish on December 1st, requesting a refund. (Mind you I haven't received it yet). The ***** ****** and Daisy kept on telling me that their business have no way of refunding me and that I can only get a store credit. I just can't believe that they can't help me with getting a refund as I will never ever buy anything from their company again after I've been treated this way. They have no customer service skills as "policies" can be broken It's not the law! I just want a refund. I can ship it back because I just got it today. The box has not been opened. Please help!

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Heather G.

            04/04/2022

            BUYER BEWARE! I spent $100 on OPI gel polish sold by Beyond Polish. I have used gel polish for years and this polish did not work correctly at all. The polish I received from Beyond Polish had no product seals. I contacted the manufacturer directly and OPI told me all their gel polish comes with product seals. I believe Beyond Polish sells counterfeit product. They gave me the runaround for months. They finally agreed to refund my money in full after I mailed back all the polish at my own expense, which cost me another $16 out of pocket. I did not even try on all the polish. It is now April and I mailed back the polish in January. They acknowledged they received all the product and that I would be refunded in a matter of days. They lied about refunding my money. Takes weeks to get a response from them, since you can only email them and they don't take calls. Now they are refusing to refund the money. They told me over and over to be rest assured that I will receive my refund, numerous times. They lied over and over again. They are thieves and frauds. Don't you dare purchase from them unless you enjoy stress and being scammed.

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

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