Customer ReviewsforNextStep Financial

**** calls, non stop and will not provide contact information to be removed. I spoke with ***********************. After numberous request to be removed from call list, I still receive calls. They use a pre recorded robo caller "From ****" that directs you to call another transfer robo answer number, before being transfer to "*****" There should be a way to not be harrassed by these people.

We carefully review all reviews generated to NextStep Financial with utmost seriousness and attentiveness. We strive to deliver a professional service for all our clients. Thank you for bringing this to our attention Mr. ****** We are in compliance with all TCPA laws and it is never our intention to bother you. We will have your number permanently removed from any and all calling lists. We request that you send us your phone number to ensure we have the correct number to remove. If you have any further questions, please do not hesitate to reach out to us directly for the most satisfactory customer experience.

Most likely fraudulent, DO NOT GIVE THEM YOUR PERSONAL INFORMATION. If you're having debt problems, seek out a local, reputable business that you can physically go to.I got a voicemail from 223-204-301x telling me to call 352-900-256x. The 256x number is a recording made to sound like a person asking you questions. The recording sends you to someone that will "help" you with your debt. I used a fake name and they asked me to verify my address, so they don't actually have your name in their system. I'm on the federal do not call list, so at the very least, they are violating laws that govern using robocalls to dial a bunch of numbers.

We appreciate and carefully review all client feedback about NSF with the utmost seriousness and attentiveness. NextStep Financial is committed to client satisfaction. We are accredited and licensed to operate in each state and in accordance with each respective state laws. We are in compliance with all TCPA communication laws and do not reach out to anyone that has not first supplied us information. If you have been contacted and are not experiencing any financial hardship it was surely by error and could have been a mistyped number. We can assure you it is not of interest to our company to reach out to you if you are not in need of our assistance. Thank you for your review!

This company is owned & run by Criminals who don't obey our Laws. Do Not Do Any Business with these criminals. They have been reported and are under investigation by ************* ****************** Stay Away - BAD BUSINESS !!!

We carefully review all complaints generated against NextStep Financial with utmost seriousness and attentiveness. Our intention with this response is to aid in bringing this complaint to a reasonable resolution for all parties. We strive to deliver a professional service for all our clients. NextStep Financial is fully compliant with state and federal regulations. We are accredited by the **************************** which ensures that we support consumer rights, enforce best practices, and advocate for consumer - centric policies. We reach out to people who may be going through a financial hardship in order to give them relief. Your number might have been contacted in error if you are not experiencing any hardships. If you have any further questions regarding your concern, please contact us directly so we can give you the optimal client experience you deserve.

I got a call from them Ive been going through some really financial hardship and had to go on disability and I have three very small personal loans that have really been stressing me and I did talk to him and I did give them my Social Security number and they were supposed to call me back at 3 oclock this past Friday and I havent heard from anyone so I decided to do this search on Better Business Bureau because he gave me the name of the business your phone number and his name Im scared about my Social Security number and I dont know what to do about it

We carefully review all complaints generated against NextStep Financial with utmost seriousness and attentiveness. Our intention with this response is to aid in bringing this complaint to a reasonable resolution for all parties. We strive to deliver a professional service for all our clients. NextStep Financial reaches out to people who are experiencing financial hardship to provide financial relief. The said advisor was out of the office and per our notes were waiting for you to provide additional accounts to the program to qualify. We can assure you your information is kept confidential as we are fully compliant with state and federal regulations. As you may already know, we are accredited by the **************************** which ensures that we support consumer rights, enforce best practices, and advocate for consumer - centric policies. We have another advisor reaching out to you to give you the quality of care you deserve. For any further concerns regarding your information with us, please contact us directly so we may remedy the situation as soon as possible. We appreciate your understanding and we look forward to assisting you to your financial freedom.

Was callled by this company today by a rep named *** After I told them I did not need their services and to stop calling ** immediately started swearing at me. Totally unprofessional and down right scary.

We carefully review all complaints generated against NextStep Financial with utmost seriousness and attentiveness. Our intention with this response is to aid in bringing this complaint to a reasonable resolution for all parties. We strive to deliver a professional service for all our clients. NextStep Financial has a zero tolerance policy for profanity and can assure you the advisor has received the appropriate disciplinary action and is no longer a part of our establishment. Our advisors are trained to give the most optimal customer service to ensure client satisfaction. We have had a manager reach out to you regarding your experience. For any further concerns please contact us directly so we may remedy the situation as soon as possible. We look forward to assisting you to your financial freedom.

Your manager called and said she apologized, and that the employee in question had been terminated. Then offered a gift card for the issue and when I agreed she said thank you and hung up. Pretty weird way to send someone a gift card. Still to this day have not received said gift card and honestly its not even about that. Its about you still not giving a s*** and hoping Ill go away.

Got the same message that #2 complain about. Robo.message saying they send me some paperwork, but I don't know what they are talking about. I haven't talk to no body about any debts and haven't received no dam mail concerning them to me.. and on top of that he wanted my social security number??? Yea right!!! G.t f.o.here!! I smell scamm!!!!!

We carefully review all complaints generated against NextStep Financial with utmost seriousness and attentiveness. Our intention with this response is to aid in bringing this complaint to a reasonable resolution for all parties. We strive to deliver a professional service for all our clients. ****************** seems to have a misunderstanding on how we conduct our business. They claimed to have a similar experience as another, yet was able to speak to one of our agents for 12 minutes in regards to why he received the call. As a member of the **** we are in compliance with all Federal regulations of the industry. ****************** was asked for his social security number to pull his credit profile to see how we may assist him with repairing his credit report as we do with all of our clients that return our calls and standard procedure to view a credit profile. We understand that in todays world there are a lot of scams out there but we have gone above and beyond to stand out and follow all federal and state laws and regulations. Should ****************** still care for assistance we can assist them and provide more information as to who we are and what services are available to them. Otherwise we are happy to remove the provided information from our systems.

My experience was great. ********************* put my mind at ease. She answered all my questions . She explained the plan to me. She was very knowledgeable, polite and helpful. I would recommend this company to anyone.

Hello *******, thank you so much for utilizing our services! This is the best way to tackle your debts and pave your path towards a worry free life! We really appreciate your review and have passed along the compliment to your representative. For any questions or concerns please feel free to contact us directly.