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ComplaintsforCryptozoic Entertainment
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Complaint Details
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Initial Complaint
02/12/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I wanted to bring to your attention that I was planning to open my Batman statue to display it just now. When I lifted the box I heard rattling inside and decided to video the box opening just in case. Well it turns out my Batman statue is broken. The arm holding the shield is severed from the body. So I decided to check the *************** that came in the same shipment. The *************** is ok and not damaged. I have requested to get this replaced with over 4 emails and almost the same amount of voicemails. Got one email response requesting more info from Marycarmen and then when I sent the info, no more replies back from her. We are now going on almost 2 months with no resolution.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.