ComplaintsforUoko Sushi
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Complaint Details
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Initial Complaint
12/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
If you want to be ignored for 40 minutes in the waiting section, never greeted by staff once, rushed through your meal (which half of was forgotten), talked down to when ordering (called a kid for ordering a noodle dish from their main menu and harshly judged for ordering too much food), AND have them STEAL AND COMMIT FRAUD WITH YOUR CREDIT CARD, then this is the place for you!!! We have never been so poorly treated in a restaurant and it absolutely constituted no tip at the end of our horrible experience. Couple days letter we notice they changed the total amount we paid by FALSLY ADDING A TIP (FRAUD AND THEFT). Good thing we took a picture of our receipt because we are calling our credit card company AND the police!!!!! Never will we subject ourselves to their filthy behavior or business again.Business response
12/13/2023
Hello sorry for the inconvenience. I will look up my history and get back to you asap. Can you explain who it was and how much the total was. Im the manager. How what were you supposed to be charged and we as **** will never ever ad tip. Ok. Ever. For please give me more information. Thank you and who was it if you remember. Because I need to know also. And sorry for everything and how much do you think were over charged
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.