Business ProfileforEcoShield Pest Control

We had Eco Shield out for a total of two sprays. The original salesman assured us we would only have services when we wanted and quoted us a price for the first treatment. We, of course, paid for that treatment. They scheduled a follow up for the inside of the home about a week later which was supposed to be included in the original treatment, though the service man did not charge us in person, we received a call stating we had an outstanding balance. We ended up getting that dropped after some argument from them seeing as we had not been notified of an additional fee. After that, we no longer needed services from them, so we called to let them know we would like to cancel. They informed us we had signed a contract and could not cancel without penalty. Seeing as we never signed a contract, I asked them to send me this supposed contract "we signed" that entailed us to a year of payment. Anytime we asked to see the contract they refused or came up with an excuse. We never did see this signed contract. After some argument they told us it would be cancelled no penalty. They called again a week later, stating the same thing, that we had a cancelation fee. I told them again that we had just been told it would be dropped. This happened multiple times over a few months until it got to the point that we told them if they charged our card, we would be taking action considering we had been through this over and over. They hadn't called since and we assumed they had finally dropped the matter, then we received a bill from a debt collector. They had turned in our apparent cancelation fee. To reiterate, we had been told on at least three occasions we owed nothing and everything had been dropped. This company is a scam. They are not honest or trustworthy. They lie and make excuses. If a contract that we "signed" had been sent to us, it may have been different, but they were never able to produce this for us, seeing as it does not exist. This company needs to be stopped.