ComplaintsforOlson Superior Plumbing
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Complaint Details
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Initial Complaint
07/10/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I had a leak in my shower. I called Olson Plumbling because they advertise they can find the leak using their monitoring equipment, without tearing up walls, for $268. They lied. They followed drips, ripping up the ceiling, causing more damage.They torn 4 large holes in the ceiling, never found the leak. Now they refuse to repair the damage they did to my home. They will not even speak to me.Im 75, with stage 4 cancer, they dont care. They real business is abusing the elderly for money.Initial Complaint
03/30/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I paid for a leak detection. they could not find the leak. They did determine it was not coming from my unit. once that determination was done they pushed a remediation company but quit any effort to find the leak. even though I got them access to my neighbors unit. Called another plumber who found the leak in under 45mn Also, they replaced a simple sink hot water valve (not related to the leak). During which they caused me to loose most of the hot water pressure in the sink and now my dishwasher which is connected to the same line doesn't work right. it worked better before.I reached out and got no response.They charged me over $400 and I received nothing for my money.
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Contact Information
19 Spectrum Pointe Dr Ste 604
Lake Forest, CA 92630-2278
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.