ComplaintsforSmith Family Agency - Professional Supervised Visitation Monitoring
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Complaint Details
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Initial Complaint
02/23/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Date of the transaction: Jan 13, 2024 The amount of money you paid the business: $268.50 What the business committed to provide you: ****** Smith was supposed to show up for a court hearing, but never showed up. What the nature of the dispute is: ****** Smith didnt come to my custody hearing which is why I paid her. She told me she would refund the money, but she didnt. She took the route of trying to come up with more fees instead. Whether or not the business has tried to resolve the problem: She is using stall tactics and coming up with extra fees to not refund me. Account/order/tracking number: MFL-17-****** If the issue involves advertising, when and where the ad was seen or heard: No AD was seen. She was referred by a list from the courthouse.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.