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Find a Location

Livermore Toyota has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforLivermore Toyota

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/21/2013

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Livermore Toyota offers sales, service and parts for new Toyotas, Scions and pre-owned vehicles, as well as car rentals and a cafe in the showroom with food and drink.

    Business Details

    Location of This Business
    6200 Northfront Rd, Livermore, CA 94551-9507
    BBB File Opened:
    11/6/2013
    Years in Business:
    10
    Business Started:
    11/1/2013
    Business Started Locally:
    11/1/2013
    Business Incorporated:
    6/2/2021
    Accredited Since:
    11/21/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 04326 for this business, issued by DMV Occupational. The expiration date of this license is 8/31/2025.

    These agencies may include:

    DMV Occupational

    4700 Broadway

    Sacramento CA 95820

    (800) 777-0133

    http://www.dmv.ca.gov/portal/dmv/detail/dl/dl_ol

    BBB records show a license number of 300402 for this business, issued by Bureau of Automotive Repair. The expiration date of this license is 7/31/2024.

    These agencies may include:

    Bureau of Automotive Repair

    10240 Systems Pkwy

    Sacramento CA 95827

    (855) 837-7985

    http://www.dca.ca.gov/consumer/wll.shtml

    Type of Entity:
    Corporation
    Number of Employees:
    115
    Alternate Business Name
    • Livermore Sales and Service, Inc.
    Hours of Operation

    Primary

    M:
    9:00 AM - 8:00 PM
    T:
    9:00 AM - 8:00 PM
    W:
    9:00 AM - 8:00 PM
    Th:
    9:00 AM - 8:00 PM
    F:
    9:00 AM - 8:00 PM
    Sa:
    9:00 AM - 8:00 PM
    Su:
    10:00 AM - 7:00 PM
    Business Management
    • Mr. Tim Willis, Service Manager
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/08/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Resolved
    On 3/22/2024 I had elder abuse by Livermore Toyota Dealership. I was by myself at Livermore Toyota Dealership, and they keep pushing me to buy. My mine was not it my right mine. I'm 67 in years. Im Veteran with PTSD. Livermore Toyota Dealership had me there from 9am to 3:30pm. My reading skill is poor and spells also; the Finance Manager had to tell me how to spell words on the check I wrote out. I want to return back the 2024 Toyota Tundra after only having but 130 miles on it, the next day. I call Livermore Toyota Dealership and ask them to take it back and return me my vehicle 2016 Toyota Tundra, the person I talk with over the phone say, "did you not read the sign about returning vehicles on the wall". "I say no, your dealership has all kind of things hinging on the walls and up in the air at your dealership". I said to that person on the phone, "One thing your dealership need to do is point out the sign and when the person is with Finance Manager, they need to ask the person if they read the sign and did, they understand the sign". The person said they cannot do anything for me, but you can use your new 2024 Toyota Tundra as a trade in and buy back your old 2016 Toyota Tundra back. If I cannot get my 2016 Toyota Tundra back trade in $21,300 and the cash, I paid out $39,022 = $60,322. I like to get money back for the Spartan anti-theft package the dealership had on the 2024 Tundra. Because I did not want it and they would not take it off. I call *************** and the person I talk to say yes, he could turn it off, no problem, but I could not get the $1,499 back because it was a dealership add on. I call the dealership and talk to one the salesperson, told them I do not need it and the person at Spartan anti-theft company told me it was good only for 3 years, when your dealership told it was good for as long as I own the 2024 Tundra (that life). The dealership say Spartan is non-cancelable item sir, we install on all cars. Bad business dealership.
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    KEN K

    1 star

    04/02/2024

    In My Opinion! "Livermore Toyota is a dishonest dealership." An honest dealership honors their quotes, a dishonest dealership does not. I requested a quote on the internet for a new Toyota Tundra. I instantly received an email from Livermore Toyota with a quote. Within minutes I received a call from the dealership confirming the quote, and I was asked to come to the dealership. Upon making the appointment I received a text message confirming the appointment with the text again showing the quoted price of the new Tundra. When I arrived at the dealership, I was informed they would not honor the quote unless I agreed to purchase a $1400 vehicle alarm system, which I did not want or need (bait & switch). I asked how they could that when I had a written and verbal quote. The response was they could not sell the new Tundra at the quoted price. It made me wonder was this because I'm a senior citizen and they felt they could take advantage of this.***************

    Local BBB

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