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Find a Location

Cherokee Memorial Park & Funeral Home has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Please enter a valid location.

    Business ProfileforCherokee Memorial Park & Funeral Home

    Cremation
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Cherokee Memorial Park & Funeral Home has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      13821 N Cheokee Ln, Lodi, CA 95240
      BBB File Opened:
      1/1/1971
      Years in Business:
      84
      Business Started:
      1/1/1940
      Business Started Locally:
      1/1/1940
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Alternate Business Name
      • Cherokee Memorial Park
      Business Management
      • Mr. J.Charles Irwin, C.E.O.
      • Mr. Walt Scheffer
      Contact Information

      Principal

      • Mr. J.Charles Irwin, C.E.O.
      • Mr. Walt Scheffer

      Customer Contact

      • Mr. J.Charles Irwin, C.E.O.
      Additional Contact Information

      Fax Numbers

      • (209) 334-5308
        Primary Fax

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/01/2022

      Complaint Type:
      Delivery Issues
      Status:
      Resolved
      Purchased a cremation niche in May 2020, almost 2 years later still have not received original deed.On March 11th 2022 after speaking to ****, it was found that due to Cherokee Memorial Parks negligence the original deed was sent out to a wrong address. **** then stated that he would send out an original deed the next day on March 12th 2022.As of today April 1st 2022 have still not received anything.Cherokee Memorial park is refusing to send out the original and only send out a copy.I DO NOT want a copy, I am entitled to an original, all calls to resolve this matter to **** are going unanswered. I have left several messages.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Anonymous

      1 star

      12/02/2021

      One of the most terrible services I've received. When first calling to help assist with my father's passing, they told me it'll take 2 weeks before a funeral service can be held... So I called around and found a better place that would do the services and cremation the same day. Unfortunately, that funeral home doesn't do graveyard services for my fathers burial. So, I called Cherokee again since that's where everyone (the rest of my family) wanted my dad to be buried. I've had to reach out several times before I was able to get someone to help me out.... No one ever responds or calls me back when they said they will. Several weeks later, I'm the one that had to reach out. Eventually, I was able to book a graveside service for my father. Papers were signed and dates were confirmed. A week before the burial service, I called and tried to check and confirm the dates and time again to make sure everyone was on the same page. They only had the date documented but not the time. It's tough as it is trying to corral your entire family and friends, but on top of coordinating prayer services with the temple makes it near impossible. Timing had to be specific. For a funeral home that is supposed to help alleviate a lot of the stress during a trying time, they did not once try to follow up with me and made this more difficult than it should be. I've never had to coordinate a funeral before and they made me feel hopeless and alone. I do not recommend this place to anyone.

      Local BBB

      BBB of Northeast California

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