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Find a Location

Pacific West Home Improvements, Inc. has 1 locations, listed below.

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    Business ProfileforPacific West Home Improvements, Inc.

    General Contractor

    At-a-glance

    Customer Reviews

    1.92/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    13 S California St, Lodi, CA 95240-1907
    BBB File Opened:
    7/2/2018
    Years in Business:
    9
    Business Started:
    8/4/2015
    Business Incorporated:
    3/25/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 1006113 for this business, issued by Contractor's State License Board. The expiration date of this license is 9/30/2025.

    These agencies may include:

    Contractor's State License Board

    9821 Business Park Drive

    Sacramento CA 95827

    (800) 321-2752

    http://www.cslb.ca.gov/

    Type of Entity:
    Corporation
    Business Management
    • Michael G Collins, President
    Contact Information

    Principal

    • Michael G Collins, President

    Customer Contact

    • Michael G Collins, President

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/12/2024

    Complaint Type:
    Delivery Issues
    Status:
    Answered
    This company was contracted by ****** to deliver and install a microwave. The delivery was supposed to be on March 29. They failed to show up or at the very least contact us (the customers). We had to call customer service for ****** to even find out if we are still getting the microwave. Because essentially they were a no-show and unavailable to be reached. Everytime you call their phone it just goes straight to voicemail.Today 4/11/2024 they finally showed up at 4:15pm and we're rude and asking to be paid $125 to install the microwave that is supposed to be installed for free. We have always bought ****** furniture and appliances and have NEVER been treated this way or had extortion experiences. The *** code where this occured is *****. If they did this to us. They must've extorted more money from others. We refused to pay but they probably took advantage of other people who are not as fortunate to refuse. They do not deserve to be in business.
    Read More

    Customer Reviews

    13 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Debi S

    2 stars

    06/21/2024

    We purchased a dishwasher from ****** and it was delivered today. They came at around 1:30 which was within the window they gave. The very first thing they did was to unhook the air trap and tell us that it was all clogged and would not work well. This would be ****** to replace with a new one. I have no idea why they just couldnt unclog it but I feel like we have been scammed! The next thing is that they realized they had the wrong dishwasher! They had dropped our dishwasher off at a different house. So they had to leave and go switch them. The install did go smoothly and they tested the dishwasher. I only hope it runs properly going forward. Last, they would not bill me for the ****** part. They wanted payment immediately. After I refused to give this guy my credit card, he called his office and they sent me a link to a site to make the payment. I also took screen shots of the receipt from the site. I am quite sure I was just scammed out of ******. Like the other reviews note, I have no idea why ****** uses this company. Next time I buy from them Im going to make other arrangements.

    Local BBB

    BBB of Northeast California

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