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ComplaintsforDrum Garden Brake Supply
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Complaint Details
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Initial Complaint
03/25/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Date of requested service was 2/23/24. I sent brake drum and $180 for it to be refurbished. Still have not received completed product. Owner is very rude. Not professional at all. Should not be in serviceInitial Complaint
10/30/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Date of transaction - August 3, 2021 Gave $ *******. Gave deposit of $ ******* so I gave him another $ 500.00 5/2022 and then another $ 500.00 4/2023 Was supposed to fix my car and as of this date no work has been done. We have been trying to get the car back for the last 7 months. I have waited this long because he said he would start working on it. No work has been done. All I want is my car back. He will not let me have it. This person works in his back yard filled with cars. We have been trying to see if he even has a business license. The last time I was there to see if I could get my car back was Oct. 26, 2023. All he did was yell and swear at me. This man is very nasty.I want my car back.Customer response
11/27/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.To BBB,
This is about Case # ********
We just wanted to let you know that Drum Garden Brake Supply called and let us pick up my car.
We have no idea what happened. We were not the only one there to have our cars towed.
I think he is closing his business.
Thank You for your help.
Sincerely,
*********************
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.