ComplaintsforTop Ride Auto Group
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Complaint Details
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Initial Complaint
05/29/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I took a mechanic with me to top ride auto sales to check out vehicle for me. After I put ****** cash in the dealers hands, I went outside to call my mom. While I was outside he put all the documents, car title and bill of sale in the mechanics name and left my name off completely. I've begged him to remove his name bc it's my vehicle. The money came out of my account and I have proof about the purchase being mine. The Dealer is refusing to put the car in my name and the mechanic is not helping matters any at all. I've been to the lot numerous times trying to get help and the man is an rude unwilling to hekpBusiness response
07/27/2024
THIS YOUNG LADY CAME IN WITH HER BOYFRIEND AND THEY WERE HOLDING HANDS, AND KISSING. CUSTOMER SAID HE WAS BUYING THE VEHICLE. NOT ONE TIME DID ****** SAY THIS WAS HER VEHICLE. A FEW DAYS LATER ****** CAME IN TO THIS SHOP WITH HER MOTHER, HER MOTHER WAS UPSET AND SAID THAT ****** BOUGHT THE *** FOR HER BOYFRIEND. ******'S MOTHER STARTED GETTING REALLY MAD AND SAID THAT ****** PAID FOR THE *** AND DEMANDED THAT WE GIVE THE MOTHER THE MONEY BACK. THE VEHICLE WAS PURCHASED BY HER BOYFRIEND AND THERE WAS NOTHING THAT WE CAN DO ABOUT IT. ***** WOULD HAVE TO COME IN, I THEN CALLED ***** AND HE ASK ME TO KICK HER MOTHER OUT, SHE WAS CAUSING PROBLEMS IN THERE RELATIONSHIP. ****** AND HER MOTHER LEFT. I HAVE SPOKE TO *****, HE HAS SINCE FILED A STOLEN REPORT OF SAID VEHICLE, AS HE EXPLAINED ****** TOOK THE *** TO ANOTHER STATE, WITH THE HELP OF HER MOTHER, ***** ASK ME TO HOLD ON TO THE ***** UNTIL HE COMES TO PICK IT UP. I NOTED THE ACCOUNT THAT WE CAN ONLY RELEASE THE ***** TO *****. I NEVER HEARD FROM ****** EVER AGAIN UNTIL I SAW THIS COMPLAINT TODAY. ****** NEVER WALKED OUT SHE SIT IN THE MEETING THE ENTIRE TIME. ****** NEVER SAID ANYTHING ABOUT THIS SHE LEFT WITH *****. ****** IS NOT TELLING THE ***** ABOUT THIS ENCOUNTER.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.