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Complaint Details
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Initial Complaint
07/10/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
Work started date 3/20/2024. Approximate completion date 6/20/2024 Contract price $75,250.Amount I paid to Joey Builders as of 6/28/2024 $68,974 Contract states payments as follows:$1000 deposit $15,000 to start job $20,000 upon working on paint $20,000 upon install tiles in bathrooms $19,250 upon complete job Either bathrooms have yet to be completed, All work has stop. The contractors ********** project manager Ben ******* #******* have abandoned the job after being paid almost $70,000. Project failed city of Oakland inspection's because they had the wrong unit number on the paper work. Correction Notice states Permit has incorrect unit number. The correct unit is 2004, not 1402. Inspection date Monday 5/20/2024. Record ID ******** Inspector *************************** phone #************ ************************************************************************************Business response
07/31/2024
We are currently working on this project and proceeding with completing the projectInitial Complaint
05/02/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I had a part of my roof/ bathroom replaced. I knew there was no warranty, but they did a bad job including adding wood that has wood rot. They said several times they come out no show for instance last Friday, 25 April. They sent somebody out to replace the wood. He did not speak English and he replaced the wrong piece of wood. I called the business and they said ** trying to get something for free. I am not. I just want the dog job done correctly. I am now gonna have to have another contract replace the wood. Its like starting over.Business response
05/03/2024
We are reaching out to our client to provide the best possible solution for this matter. Our records also indicate that we made several services calls in order to resolve the issue.
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.