Business ProfileforCity Of Angels Dermatology

My recent experience at City of Angels Dermatology was, without a doubt, one of the most frustrating and unprofessional encounters I've ever had with a medical facility.I initially chose this clinic because my insurance referred me to them. They confirmed that they accept my insurance plan with both, my insurance rep and with myself when I called to make the appointment, so I went ahead and made an appointment to go see *******************************.On the day of my appointment I showed up at 8:30am. They claimed not to have received the referral, which added a three-hour wait to my morning. I waited there for those 3 hours and by lunchtime, ************** emerged and informed me that we needed to reschedule because it was her lunch break. I declined, only to be informed abruptly that they no longer accepted my insurance. This level of inconsistency and mismanagement is entirely unacceptable.My entire morning was wasted, and I was met with rudeness and disrespect from both ************** and the the practice manager **************** *************************, who literally told me "you're not worth my time". It's evident that patient care and professionalism are not a priority here.My insurance has already filed a grievance and I only hope no one else has to go through this. I strongly advise avoiding ************** and **************** at all costs. Your time and sanity are worth more than this.