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ComplaintsforPlanet Fitness
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Complaint Details
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Initial Complaint
07/25/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Hello, I recently reached out to planet fitness and spoke to the manager ************ (email: ******************) in regards of me going on disability since January 25,2022 and seeing if they could reimburse me since January and notifying them I was in no condition to go to the gym or contacting someone to cancel my membership because I was in severe pain and in and out of the hospital due to my pregnancy and fibroid condition. **** email me that unfortunately they were not able to reimburse me my gym membership fee of 21.99 I pay a month and give no explanation as to why the company couldn't even when he requested all my medical documents which I provided and was still denied my refund.
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This business is not BBB Accredited
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.