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ComplaintsforVerizon Authorized Retailer - Victra
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Complaint Details
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Initial Complaint
09/13/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
The business told me I received 800$ trade in credit for my phone. Upon checking a week later my phone was gone and I only received 100$. The also told me that I would need to upgrade my phone plan to a plan that is 10$ more a month. They put me on the plan that is 20$ more and upon contacting Verizon I never had to upgrade my phone plan in the first place. Fraudulent activity and false information given on 2 separate issues.
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This business is not BBB Accredited
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.