![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforJDM Motor Import
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/26/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased a transmission for a 2012 Nissan Altima from JDM Motor Import on 9-13-2021 for $******* and was given a a warranty. I had the transmission installed and completed by 9-18-2021. On 9-18-2021 once I got my car back, the transmission I'd just purchased from JDM MOTOR IMPORTS started leaking and blew out. I returned the car to All Transmission & Clutch where the transmission had been installed and found out that the valve body ( which is located in the transmission) was no good. I reached out to JDM and let them know I have a warranty and needed the new valve body to be installed and because I'd just paid over $**** for faulty transmission I'd just bought from them too be installed. JDM is refusing to honor the warranty and because the manager of JDM is close personal friends with the owner of All Transmission & Clutch. The manager at JDM has told the install guys not to touch my car and to let the warranty run out so that I'll responsible for the new install cost. I recorded
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.