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Complaint Details
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Initial Complaint
08/04/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
On April 27, 2022 I paid ******, the owner of TaxLady2 U, to file my 2021 taxes. On May 31, 2022 I received a letter from the IRO Rejects Teams OSPC letters stating that they need more information and needed me to resend the 1040 form. On June 9th I texted ****** ******** ***** and requested that she send me my documents. She told me that we could talk the following week. She did not answer my calls. I sent numerous emails requesting a meeting to talk and for her to send my files. She did not respond until 4 weeks later on July 10th and informed me that she would send my documents. She still has not sent them by today, July 25th. When I inquired she responded hostilely and said she would send them and never did. You will see all of the documentation attached to this fax. I would like to take swift action again ****** ******** *****. This is truly unprofessional, unethical and causing stress, trauma and harm to me.Business response
09/15/2022
Business Response /* (1000, 5, 2022/08/18) */ *************'s returns were filed with the respective tax agencies. I have proof that the documents were filed. If the harassment doesn't cease I will be forced to press charges against her.
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Contact Information
6115 Orange Ave
Long Beach, CA 90805-3042
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.