ComplaintsforFortune Cookies
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Complaint Details
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Initial Complaint
05/25/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On Sunday may 14th my kids order food from fortune cookie the total was $300 dollars when we picked up the food they told my som everything was in the box when we got to our destination there was a whole tray of orange chicken missing we called them back and they admitted of making the mistake we asked if they can please deliver because we were having a family function and they said yes only if you pay for the delivery after they made the mistake we were not going to pay for delivery we called them back a few times and all they said over and over do you want the chicken very unprofessional we left it at that I called them back on Monday the 15th the employee *** said his manager was to busy to talk to me that he would call me back is now May 25th and have not heard back from them all I want is our money back from the food we didnt get to resolve this matter
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.