Business ProfileforAdeedo!

I was initially notified by the *********** that they had noticed a slight increase in my gas usage a few days after the 4.6 earthquake in ****** **********. They suggested I contact my water company because there also was a huge loss of water associated with what they saw regarding the increase of heat use. I contacted American Water and they confirmed there was a huge increase in my water use and increasing. They made a note to stop charging me for the increasing water flow on that date and sent out a worker from American water to confirm. I then contacted Adeedo! as I had used them before when we had a problem with a leak in my small bathroom under the toilet. They had handled that problem and did not try to get me to buy into any extra (unnecessary) work at that time. It could be because my Eldest son was there!So, I let Adeedo start the process of locating where the problem was. I had noted that there was an increase of heat spreading out from my walk in closet and the floor/wall was next to my laundry room and the water heater. Adeedo told me they were going to use a special camera to help locate where the leak was, but then backed off and said that they could not do it (even though I had had it done when I had the water pipe under my sink develop a leak and flood my kitchen area) My plumber at that time told me to call my ***************** USAA and so that was all covered by USAA. The restoration company arrived and immediately took control and used the "camera to check the rest of the pipes under my house. They were all O.K. and so the restoration process went forward. Awhile later my refrigerator developed a water leak and USAA was notified and they sent out a plumber to once again use the "camera" to check the pipes under the house. They were all fine. The leak from the refrigerator was fixed and USAA paid for the new carpet in my front room. So when Adeedo said they could not do the camera because the water pipes were under the house in the cement foundation I sensed that the truth was not present because of the above evidence of prior use of a special camera to locate leaks.So the "supervisor" said they must replace the valves for the main water line, sprinkler system,water heater,and also to install a regulator for the whole house (because they were all very old as this house as built in 1978). Cost $5,500. I suspect this was unnecessary....... Of course the one thing that was needed was to replace the small pipes from the water heater where the leak was.....which they did replace and the large flow of water stopped and the warming rug began to cool. I am sure that one fix would have been much cheaper than $5,500. He then approached me and said I should replace the water heater because it was a few years past its warranty...I said no and he became a bit "pushy" but accepted my NO as final. I had a suspicion that there was a "she is a senior" and we can take advantage of that. He next approached me and made a big deal of "In the future since the house is the age it is the warm water pipes being in the cement foundation would be very expensive to get to and replace. He gave me thee separate ways to go about fixing that..........2 were a never would I do it and the third was to reroute to hot water pipes fro my attic. I should have said NO WAY to all three but my worry about and the huge water loss I had gone through mage me not check with another company and I gave the go ahead for the Attic re-route..... $17,500.......of unnecessary....and then he had the nerve to try to force me to also replace the cool water pipes.....that is where my good sense kicked in and I said NO! He got a bit upset and just said NO again. They did their holes and hot water pipes and finally the holes are patched, but of course they do not paint........So, I have been taken by their scam to take the senior for costly work that was not needed and what I read on the BBB site I am not the first senior to fall for their "words". So I have $5,500 plus $17,550 to replace and reroute hot water pipes that did not need to be done. The simple fix was to replace the hot water heater pipe that was leaking......Hmmmm wonder what that would have cost?????????/ My research suggests possible $300 to $400 ..................You can be sure I will never use Adeedo and will remember to check with BBB when using a new *****************